Email Connie Dello Buono for an Investigation Report template and CAPA report template, motherhealth@gmail.com

• Learn how to conduct an effective, efficient investigation to avoid regulatory action and get a favorable closeout letter.
  Discuss lessons learned from recent FDA Warning Letter citations on CAPA investigations.
  Learn key problem-solving techniques to break a problem down into its component parts: Change Analysis, Fishbone Diagrams and Fault Trees.
  Receive a course workbook complete with charts, forms, manuals and guidance.
  Interact with colleagues during 12 interactive activities.
• Gain valuable strategies for getting information right away in the “golden hours” after the incident.
  Discover best practices for determining the real cause of human error with tools used by aviation accident investigators.
  Benchmark current best practices in CAPA and investigations with your peers.
  Learn practical strategies and techniques you can teach to all your employees.
  Obtain sample forms for conducting investigations and case reviews.
  Demonstrate to yourself the value of a cross-functional team and also ways that experts demonstrate their expertise.
  Understand the four elements of a well-written report and how to coach employees on report writing.